Why BVS

We cooperate with companies that add local value on top of our hardware 鈥?through sales, integration, installation or service 鈥?rather than pure trading only. Typical partners include:
Distributors and channel partners selling industrial PCs, POS systems, touch monitors and tablets in their local markets.
System integrators and engineering companies delivering complete automation, IoT, kiosk, smart retail or digital signage solutions.
Project contractors involved in long-term infrastructure, smart city, healthcare or manufacturing projects.
Brand owners who need private-label or white-label industrial display and embedded hardware product lines.

Yes. OEM / ODM is a core part of our business and we support both types of projects.
For OEM projects, we provide branding, logo printing, custom packaging and pre-configuration of operating systems and software while keeping the standard hardware platform. For ODM projects, we can work with you from concept and prototype through industrial design, housing and mechanical changes, I/O layout, touch and LCD selection, and then move to mass production and after-sales support.

Yes, we support starting with samples and pilot orders, and we provide clear lead times for each stage so you can plan your projects with confidence.

For most standard products, our typical lead times are:

Standard single samples

For standard configurations, sample orders are usually dispatched within 7 working days after payment is received. 娈?Pilot orders for standard products (around 20 units)

For trial orders of standard models starting from 20 pcs, we generally ship within 15 working days after payment. This is ideal for small deployments and initial market testing.

Volume orders for standard products (from 200 units)

For regular mass production orders of 200 pcs and above, our standard lead time is 15 working days, excluding international shipping time.

Custom OEM / ODM projects (from 1,000 units)

For customized hardware 鈥?such as special housings, I/O layouts, branding or other design changes 鈥?the minimum order quantity is typically 1,000 pcs, with a production lead time of up to 45 working days after design confirmation and sample approval. This time frame does not include the initial design and sample verification phase, which depends on project complexity and iteration cycles.

Throughout every key stage 鈥?from design and sample build to mass production and shipment 鈥?our team provides photo and video updates so you can see the actual progress and status of your orders. We also follow up on logistics until the goods arrive safely, because our goal is to make you feel secure and supported, and to build long鈥憈erm, win鈥憌in cooperation as we grow together with our partners.

Our points program is designed to reward partners who grow their business with BVS over time.

In general, partners can:

Earn points based on qualified order value and/or agreed project milestones. 娈礎ccumulate points over a defined period and unlock higher partner tiers and benefits.

Redeem points for rewards such as extra discounts, demo units, marketing support, extended warranty or other partner-exclusive advantages.

The exact rules 鈥?including how points are calculated, valid periods and redemption options 鈥?are defined in the partner agreement and may differ depending on region and partner tier. We will share detailed points policy once we review your application and discuss cooperation conditions.

For most products in our industry we provide a standard one鈥憏ear warranty, and BVS follows this benchmark as a baseline. At the same time, our industrial displays and panel PCs are designed for long鈥憈erm use 鈥?many customers report that under normal operating conditions, our devices run reliably for three to four years without issues.

If you need extended coverage, we can offer two鈥憏ear or three鈥憏ear warranty options for selected products. In such cases, we charge a reasonable service fee to cover the additional risk and support commitment over the extended period.

In terms of after鈥憇ales support, we focus on making the process transparent and efficient:娈礔or common software or configuration issues, we provide remote support to help your engineers diagnose and solve problems quickly.

For certain hardware issues, we can ship replacement parts so your team can replace them on site, rather than sending complete units back. We record step鈥慴y鈥憇tep operation videos to guide your engineers through the replacement and troubleshooting process.

If products are used in special or harsh environments that accelerate wear or reduce product lifespan, we can still help replace the relevant components at a fair material and labor cost. When appropriate, we may ask to take back units for deeper analysis and then recommend hardware upgrades or design adjustments for future projects to prevent similar failures.

For repairable cases beyond the standard warranty period, we also support low鈥慶ost repairs based on actual material and labor cost, to help you keep your installed base running without unnecessary full replacements.

Because international logistics and customs can be complex and expensive, especially when shipping products back to China, in many scenarios we do not recommend returning full units to our factory.

To apply as a partner, you can:

Fill out the application form on our 鈥淲hy Partner With BVS鈥?page or contact us via email and WhatsApp with your company profile.

Share key information such as your target markets, main product focus, industries you serve, annual business scale and cooperation expectations.

Our team will review your information, discuss suitable cooperation models, partner tier and support needs, then proceed to confirm the partner agreement and points program details if both sides agree to move forward.